Clearon: making gift card shipping easier

The customer service team handled shipments of high-value gift cards. Each letter had to stay within a 5,000 SEK insurance limit, while still accounting for card weight, envelopes, and packaging. Doing that by hand was slow and made it easy to over-pack shipments.

I used AI-assisted prototyping to turn the rules into a small calculator. The tool accounted for insurance limits, card values, weights, and packaging, then suggested a practical split for each order. I kept iterating on the interface so it could be used quickly by customer service, not just understood by me.

The tool replaced manual arithmetic with a repeatable calculation. It reduced packing time and helped avoid unnecessary postage by keeping shipments within the insurance rules without using more envelopes than needed.